Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 14 days after you receive any item. If 14 days have elapsed since delivery of your purchase, refund requests will not be honored.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging.
Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email or use the Contact feature on this website and we will reply with return instructions. Once your return is received and inspected, you will receive a notification email and further instruction. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.